Delivery & Tracking
How much does the shipping cost?
We offer free shipping for orders over 100€ in Spain and over 150€ in Europe.
For every order below, we have a fixed fee of 5€ in Spain and 15€ in Europe.
If you are ordering from a country outside of Europe, please consult us for further information about your shipping costs.
How can I be sure that you received my order?
Shortly after your order you will receive a confirmation mail.
This mail assures you that we received your order and are processing it.
When will I receive my order?
Usually, you will receive your order in 1-2 workdays within the peninsula of Spain and in 5 working days within Europe. Feel free to ask us for your specific case at firstname.lastname@example.org.
Nevertheless, this time period can be longer due to delivery delays.
Which shipping company will deliver my package?
We use different shipping companies to always have the best option for you.
We always choose the most sustainable shipping option within the possibilities.
The companies we use the most are Correos and Zeleris.
Can I track my parcel?
Yes, you can! Once we have shipped your order we will send you the tracking code.
If for some reason you have not received it within the 72h after your order please write a short email to email@example.com with your order information and we will send you your tracking number as soon as possible.